Customer Service Staff – 300,000 – Local Company

Team 33 (VAC)
Job Overview

Job Location: Yankin Township
Type of Business/Product: Online Shopping Industry / Spiritual Products

Gender: Male/Female (1)
Job Ref No.: 33P346

Salary: 300,000/- Kyats

Job Requirements

  • Any Graduated.
  • Must have at least (1) year of customer service experience.
  • Excellent verbal and written communication skills.
  •  Strong problem-solving abilities and attention to detail.
  •  Proficient in using customer service software and tools.
  • Ability to manage time effectively and prioritize tasks in a fast-paced environment.
  • Empathetic, patient, and able to handle challenging situations with professionalism.

Job Description

  • Respond to customer inquiries via phone, email, and message promptly and professionally.
  •  Identify, troubleshoot, and resolve customer issues efficiently; escalate complex problems to management when necessary.
  • Maintain an up-to-date understanding of our products and services to provide accurate information to customers.
  • Record customer interactions and maintain accurate customer records in our database.
  •  Assist in upselling and cross-selling products and services as appropriate.
  •  Gather customer feedback and suggest improvements to enhance service quality.
  • Work collaboratively with team members to achieve service goals and improve customer satisfaction.
  •  Follow company policies and procedures to ensure compliance and maintain quality standards.
  • Maintaining a positive, empathetic and professional attitude toward customers, attendees and client at all times.
  • Need to join shooting and event management if there is necessary.

Working Hours: 8:00 AM to 6:00 PM
Holidays: one day per week

How to Apply: Please email to cv@vacjobsearch.com with your Microsoft Word CV file and job title and job ref no. in subject line.

Hotline: 01-8395933,09-765395933

Job Detail
  • Offerd Salary250,000 - 400,000 MMK
  • Career LevelEntry Level
  • ExperienceLess than & Equal 1 Year
  • GenderBoth
  • INDUSTRYOnline Shopping
  • QualificationBachelor
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