Team 13 (VAC)
Job Overview
Job Location: Bahan Township
Type of Business/Product: Telecom Industry
Gender: Male/Female (1)
Job Ref No.: 13P2141
Salary: 450,000/- Kyats
Job Requirements
- Bachelor’s degree in any relevant field (Telecommunication and Engineering background knowledge is preferable)
- Strong ability to deal with customer complaints • Proficient in MS office word, excel, and PowerPoint.
- Must have experience with customer support
- Good command of English (Thai Language preferable)
- Willing to learn and improve one’s skill
- Minimum 2 years experience in the customer service field
- Can work 24/7 shifts and under pressure.
Job Descriptions
- Maintaining a positive, empathetic, and professional attitude toward customers always.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our services so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
- Follow up all complaints until customers get good services and are satisfied.
Working Hours: Two Shifts
Holidays : Saturday & Sunday, Public Holidays
How to Apply: Please email cv@vacjobsearch.com with your Microsoft Word CV file and job title and job ref no. in the subject line.
Hotline: 01-8395913, 09-765395913
Job Detail
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Offerd Salary400,000 - 700,000 MMK
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Career LevelExecutive-Level
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Experience2 Years
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GenderBoth
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INDUSTRYTelecommunications
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QualificationBachelor
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